| Try either of the following methods to clear the paper jam. The operator panel displays the Ready message when the jam is cleared.
Method A:
- Press Paper Rewind until the Paper Empty message appears.
- Press Paper Advance to re-load the paper into the printer.
The printer advances the paper, then cuts and discharges about 24 in.
(61 cm) of blank paper. This reduces the possibility of fingerprints or
other damage to the prints.
Method B:
- Turn off the printer and open the upper cover.
- Remove the ribbon from the printer.
Caution: Prevent damage to the printer. Do not pull abruptly on the
paper.
- Slowly and carefully pull the jammed paper out of the printer.
- Cut off any damaged or printed areas of the paper. Do not damage or mark any of the rollers.
- Close the upper cover and turn on the printer.
- Press Paper Rewind to rewind the paper into the printer.
Note: If the Paper Jam message still appears on the operator panel, press Paper Rewind again.
- Open the upper cover and reload the ribbon.
- Close the cover.
- Reload the paper.
Note: If the Paper Jam message still displays on the operator panel, and
you are at the end of a paper roll, it is possible that a segment of
paper is too short to automatically exit the printer. Remove the front
cleaning roller and remove the segment of paper.
This information (with illustrations) is in the Troubleshooting Section of the KODAK PROFESSIONAL 6850 Digital Photo Printer User's Guide (PDF; 2.5 Mb).
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